One more question before we send your machine to heaven, I mean, before we fix it: Have you done it before? Have you performed an overall reset?

Please look at the attached file, it's what we need to do with your machine just to try to wake it up, there is no warranty since it may have a hardware related issue also.

I have done this process with a couple of machines that were not responding to anything, or had the PLC side of their CNC just stopped for no apparent reason and they came back to life after this, and are still working to these days.

I guess you don't have another choice, do you?

By the way, what software version do you have?

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